zzz - The Restoration Group
Located in: Kenilworth NJ
Greeting:
Thanks for choosing zzz - The Restoration Group. This is [Name], how may I help?
The Goal of each call is to learn the caller's relationship to the property & if the damage was first noticed in the last 24 hours in under 60 seconds:
1) Learn the caller's relationship to the property.
To qualify the caller needs to be an owner or authorized representative of the property.
A property manager, superintendent, or other agent can act on behalf of a landlord/owner in most rental scenarios.
2) If an owner or authorized representative: Ask "When did the loss occur?"
If more than 1 day before this call, the lead is disqualified.
3) If the caller isn't an owner or authorized representative:
Let the caller know we can only proceed with an owner/authorized representative and to have that person call us. Select the "Not Owner/Authorized" option in the "Relationship to Property" field in the form below.
Ask about the details of the property and water damage (fill out the form below.)
Submitting the form will automatically email and text the water damage restoration company.
We then need to transfer the call to the water damage restoration company.
What We Do:
We’re a water restoration company that can tackle everything from simple water removal to full reconstruction projects.
We have 40 years of combined experience servicing All of New Jersey.
We provide an free inspection and initial estimate.
We bring your property back to pre-water damage condition.
We follow a strict and efficient process to get your property back to it's pre-damaged condition.
First we quickly extract the standing water from the affected area.
Then we dry your property using state-of-the-art equipment.
We utilize moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.
We then clean & repair any damaged area that needs it.
Hours of Operation:
Office hours: 8am - 5pm (New Jersey, Eastern Time Zone)
24/7 Emergency Services Available
Phone: 201-923-8386
Email: office@restorationgroups.com
Website: https://therestorationgroup.com/
Service Areas?
All of New Jersey EXCEPT:
Atlantic County
Cape May County
Cumberland County
FAQ's
When can you get here? How quickly can you be at the property?
Typically within an hour, however I'll transfer you to our dispatch and they will assign someone and let you know how far away they are/when they can arrive.
How much is it going to cost?
The initial inspection is FREE.
The actual project will depend on the extent of damage.
We have to inspect and scope out the work before providing an estimate.
In most cases your out of pocket would only be your insurance deductible.
Do you work with my insurance?
Yes, we work with all insurances, and handle the claims process for you.
How long does drying take?
It depends on the size and scope of the damage.
Completely drying a structure depends on the type of water damage, how long the water has been there, and the type of building materials involved.
Many times, water damage to your home or business takes 2 to 5 days to dry. However, properties exposed to water damage for a long time will take longer to dry, so it is best to start as soon as possible!